AppId is over the quota
Were seeking an Industry Analyst who is inquisitive about disruptive technologies and how they change business and the world. Altimeter Group is a leading research-based advisory firm that provides companies with a pragmatic approach to disruptive technologies.
Job Title: Industry Analyst, Full-Time
Location: Silicon Valley, CA, or other locations in United States
Description: The Industry Analyst role is comprised of input through research and outputs through market interactions. The Analyst conducts primary research using multiple methodologies including both quantitative and qualitative to produce research reports, blog posts, speeches, and other artifacts. The Analyst also works directly with the worlds largest corporations and innovative vendors and agencies to help them leverage disruptive technologies. The Analyst applies their knowledge and thought leadership through speaking engagements, webinars, press quotes, and social media channels. The Analyst must be able to deliver pragmatic recommendations to clients, have excellent client sensibilities, and the ability to present their ideas in both written format and through public speaking.
Responsibilities
Responsible for generating client demand by publishing Open Research reports, speaking, and thought leadership
Provides advisory services to Altimeter clients through quantitative and quantitative research, in-person engagements, webinars, and other methods
Manages own client relationships, such as developing leads, nurturing relationships, and growing client engagements
Conducts research by developing a hypothesis, then testing it through interviews, vendor briefings, surveys, utilizing secondary research, and other research methods.
This role will work closely with the existing Altimeter analysts, and will interface with the Sales and Research teams, in a collaborative environment.
Requirements
A thought leader who guides perceptions, concepts, and ideas in their respective disruptive technology industry
An insightful, analytical, and curious mind " yet willing to demonstrate humility to constantly improve
Strong, impactful writing skills, and ability to be thorough yet concise
Powerful speaking skills that command attention at industry events and keynote presentations
Ability to deliver the hard truth to audiences, clients, and the industry based on their research informed perspective
Demonstrated experience in variety of media such as press, blogs, speeches, books, and social media
A minimum of 3 to 5 years of directly relatable experience in related industry
Bachelors degree in relevant industry, advanced degree preferred
Ability to travel up to 50% of the time dependent upon client needs
Must have a sense of humor " but never on Mondays as research indicates no one does
Industry Expertise
Forecasting and predicting future trends of customer service strategies and adoption across multiple industries from finance through consumer durables.
Experience in applying disruptive technologies to the customer service space such as: social media, mobile technologies, interactive voice response, interactive media, augmented reality, and an on boarding strategy to infuse whatever-comes-next. Passion to better understand the opportunity for service in the many to many social environments.
Understanding of current call-center models and the pitfalls with current deployments. Not willing to accept the status quo and a desire to embrace the next generation.
Interest in better understanding the pros and cons of different deployment methodologies: Software as a Service (SaaS), Business Process Outsourcing (BPO), Managed Services, etc
Experience developing an ROI model for customer service deployments regardless of channel
Insights and experience in how customer service metrics either align or detract from delivering true service
Why We Want to Work with You:
Altimeter Group believes in empowered individuals working together, a concept that combines both individual ownership " yet the ability to collaborate with others. We believe in both personal and corporate brands, independent analysis, Open Research, transparency, and a balance in our vendor/buyer revenues. We take special pride in our boutique, family-style culture, and are seeking the right fit for a high-powered position that will catapult your career forward.
How to Apply
To apply, please submit your resume, cover letter, and writing samples that demonstrate thought leadership to careers@altimetergroup.com.
没有评论:
发表评论